FAQ

Frequently Asked Questions (FAQ)

1. What sets you apart from others?

At Home by Keira, we strive to create an unparalleled experience for our customers. Our brand stands out through the use of high-quality materials, exquisite craftsmanship, and attention to detail. We curate a collection of exclusive and unique pieces that bring elegance, sophistication, and timeless beauty to your home.

2. How can I be assured of the quality of your products?

We are committed to offering only the finest quality homewares. Each product undergoes rigorous quality checks to ensure durability and longevity. We source materials from trusted suppliers, work with skilled artisans, and maintain strict quality control standards. Our products are crafted with precision and care, guaranteeing a luxurious addition to your home.

3. What type of materials are used in your homewares?

We believe in using premium materials that exemplify luxury and sophistication. Our range includes a variety of materials such as fine metals, resin, natural stone, and hand-blown glass. Each material is carefully chosen to create products that not only look stunning but also offer exceptional functionality.

4. How should I care for and maintain your luxury homewares?

To preserve the beauty of your homewares, we recommend following the standard care instructions i.e. using a soft cloth with no harsh chemicals. By following this guideline, you can ensure that your homewares retain their elegance and continue to be enjoyed for years to come.

5. What are your shipping and return policies?

We offer reliable and efficient shipping services to deliver with utmost care. Shipping options and costs will be provided during the checkout process. In case you need to return or exchange a product, please refer to our detailed return policy on our website for instructions and eligibility criteria.

6. Can I visit a physical store to view your luxury homewares?

At the moment, we exclusively operate as an online store. However, we provide high-resolution images, detailed product descriptions, and customer reviews to help you make informed decisions. If you have any specific inquiries or need additional information about a product, our customer support team is always ready to assist you.

7. Do you offer interior design consultations or recommendations?

While we do not provide formal interior design services, our website and social media platforms offer design inspiration, styling tips, and ideas to help you create a luxurious and cohesive aesthetic in your home. Additionally, our customer support team can provide guidance and recommendations based on your specific needs and preferences.

8. Can I purchase your luxury homewares as gifts?

Absolutely! Our luxury homewares make exceptional gifts for special occasions or to show appreciation to your loved ones. 

9. Do you offer Gift Wrapping ?

No, but we are working towards offering our customers the option to Gift Wrap at checkout.

If you have any further questions or need assistance, please don't hesitate to reach out to our dedicated customer support team. We are here to provide exceptional service and help you make the most informed decisions when it comes to enhancing your home with our timeless homewares.